Questions. Straight answers.

The Life Changer Session is $500 tax-in — one household fee, every dog in the house. About three hours in your home. The Unlimited Training Pass is $1,200/year or $125/month on a 12-month commitment, if you want follow-ups and Pack Walks after that first session. No packages to decode.

Yes. Your dog’s world is your kitchen, your door, your street. That’s where we work. Not a studio where none of the real problems exist.

Treats are not a crutch and not the lead. We use Emotional Marking: verbal praise, touch, play, and food used strategically — a crate that needs to feel safe, the end of a hard nail trim. Your dog listens because the communication is clear, not because you’re a walking snack.

Everyone who regularly lives with the dog. Adults, kids, the sitter, the walker, Grandma if she’s in the rotation. The first session is mandatory for the household. Mixed signals are how training dies.

Block three hours. One hour on how dogs think and communicate. Two hours hands-on — we do it, then you do it, until everyone in the house is confident. We record the session in audio, so you can stay focused on the learning. Every question and answer is recorded. The little hints. The tidbits you share — recorded. Then we prepare a comprehensive guide that feels like the session you just had. A custom manual for your dog. Same day. In the BetterDog App.

Not as a drop-in. Pack Walks are for BetterDog members — especially households who’ve been turning around at the sight of another leash. Start with the in-home session. Members on the Unlimited Pass walk free. $60 per walk otherwise.

LIMA — least intrusive, minimally aversive. Consent-based. Never shock collars. Never fear as a tool. Calm leadership, timing, body language, leash communication. We educate the humans first so the change lasts.

Yes. Lunging, barking, guarding, snapping, door rushing, window barking, visitor stress. In your home and on your real routes. Not a neutral hall.

One household, one fee. Every dog in the house is in the session. No extra charge.

Nancy is fully bilingual. Sessions in English or French across Ottawa and Gatineau. Travel included.

Most households see meaningful change within 24 hours of the first session — leash, door, jumping — when the method is applied. We don’t invent guarantees. We tell you what the dog actually did.

Ottawa, Kanata, Nepean, Barrhaven, Orléans, Glebe, Westboro, Rockland, Alta Vista, Gatineau, Hull, Aylmer, Le Plateau, Masson-Angers, Cantley, and Lochaber-Partie-Ouest. Travel is included.

Book a time online, then open the member app for your onboarding information. Bring the household together so everyone hears the same explanation and practises the same approach. Your first session is a working visit, not a commitment to a year of training.

Yes. Start with the $500 tax-in Life Changer Session. After seeing how we work, decide whether you want more support. Unlimited is $1,200 for the year, or $125 per month with a 12-month commitment. The annual option saves $300 compared with those twelve monthly payments.

We can start at eight weeks. Early work helps your puppy learn house training, calm greetings, gentle play, recall and settling before those habits become harder to change.